Data Security

Protecting Student Data with Industry-Leading Standards
At Cognilume, the security and privacy of our users’ data is our top priority. We are committed to maintaining a safe, trusted environment for learners, parents, and educators. This page outlines the measures we take to protect personal and educational data.


1. Encryption & Secure Storage

  • All data transmitted to and from Cognilume is encrypted using TLS 1.2+ protocols, ensuring that information cannot be intercepted during transmission.
  • Personal and educational data is stored on secure, industry-standard servers with multiple layers of protection.
  • Data at rest is encrypted to prevent unauthorized access, even in the unlikely event of a security breach.

2. Access Controls & Authentication

  • Only authorized personnel can access sensitive data, using role-based access controls.
  • Strong authentication protocols, including unique user accounts and secure passwords, prevent unauthorized access.
  • Educators, parents, and administrators can access only the data relevant to their role, ensuring least-privilege access.


3. Monitoring & Risk Mitigation

  • Our systems are continuously monitored for suspicious activity, anomalies, or potential security threats.
  • Regular security audits and vulnerability assessments help identify and address risks proactively.
  • Incident response protocols are in place to respond quickly and effectively in the unlikely event of a security incident.

4. Data Backup & Recovery

  • Cognilume maintains regular, encrypted backups of all critical data to prevent loss.
  • Disaster recovery plans ensure that data can be quickly restored in the event of system failure or other emergencies.

5. Employee Training & Policies

  • All employees receive security awareness training and are required to follow strict data protection policies.
  • Continuous education ensures our team stays current on best practices and emerging threats.

6. Compliance & Standards

  • Cognilume’s security practices are designed to comply with applicable data privacy regulations, including COPPA and FERPA, ensuring the protection of student information.
  • We regularly review and update our policies to align with evolving standards and legal requirements.

7. Your Role in Security

  • Keep your account credentials secure and do not share passwords.
  • Notify us immediately at info@cognilumeai.com if you suspect unauthorized access.
  • Follow best practices when accessing Cognilume on personal or shared devices.

8. Contact Us

For questions about our data security practices or to report security concerns, contact:
Cognilume
Email: info@cognilumeai.com
Phone: (404) 844-3446
Address: Braselton, GA 30517