Cognilume (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our users, including students, parents, and educators. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using Cognilume, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide personalized learning experiences and ensure the safety and effectiveness of our platform. This includes:
Parent/guardian information (name, email, phone number)
Educator information (name, school, role, contact details)
b. Account & Usage Information
Login credentials
Platform usage data (e.g., accessed resources, completed activities, progress reports)
Device and browser information
c. Goals & Challenges
Academic and behavioral goals shared by parents, educators, or learners
Special accommodations or support needs
2. How We Use Information
We use personal information to:
Create personalized learning plans for each learner
Provide insights and progress reports to parents and educators
Improve and adapt our AI-driven platform
Communicate platform updates, support, and relevant educational resources
We do not sell or rent personal information to third parties.
3. Data Sharing & Disclosure
Cognilume may share personal information only in the following circumstances:
With educators and parents: To deliver learning plans and track progress
With service providers: Only for services necessary to operate the platform, under strict data protection agreements
As required by law: To comply with legal obligations or protect safety and rights
4. Data Security
We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect personal information from unauthorized access, disclosure, or loss.
We regularly review and update security practices to ensure ongoing protection.
5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and support educational goals. When data is no longer needed, it is securely deleted or anonymized.
6. COPPA & FERPA Compliance
Cognilume is committed to protecting the privacy of children under 13 and student data in accordance with:
COPPA (Children’s Online Privacy Protection Act): We obtain parental consent before collecting personal information from children under 13.
FERPA (Family Educational Rights and Privacy Act): We protect the privacy of student education records and provide parents and eligible students with access rights.
Parents or guardians may review, correct, or request deletion of their child’s information by contacting us at info@cognilumeai.com.
7. Your Rights & Choices
You have the right to:
Access your personal information
Request correction or deletion of inaccurate information
Cognilume may include links to third-party websites or use third-party services. We are not responsible for the privacy practices of external sites. We encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When significant changes occur, we will notify users via email or platform notice. Please review this page regularly to stay informed.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact: